Shipping Policy

Last updated: October 30, 2026

This policy covers how Above The Norm LLC ("Above The Norm", "we", "us") makes and delivers orders placed on this website.

Processing time

Our pieces are printed and finished in limited batches. Orders are made, packed and sent out within 7 to 14 business days of purchase (excluding weekends and U.S. federal holidays). Processing time for each item is also shown on its product page.

Shipping rates and delivery times

Method	Cost	Transit time
Standard	$8, or on us once your order reaches $125 after discounts	3–7 working days once shipped
Express	$20	1–3 working days once shipped

The shipping cost for your order is always shown at checkout before you pay.

Where we ship

We deliver across the 50 states and Washington D.C., military APO/FPO mailboxes included. Orders can't be sent abroad right now. Live somewhere else? Write to us before you order and we'll see what's possible.

Order confirmation and tracking

You'll receive an order confirmation email right after purchase, and a second email with your tracking number when your order is handed to the carrier. You can follow your package anytime on our Track Your Order page.

Delays, lost and stolen packages

Carrier delays are rare but can happen, especially around holidays. If your tracking hasn't updated for 7 days, or your package is marked delivered but you can't find it, email us at support@abovethenorm.us and we'll open a claim with the carrier and work with you on a replacement or refund.

Incorrect addresses

Please double-check your shipping address at checkout. If you notice a mistake, email us within 24 hours. Packages returned to us because of an incorrect address can be reshipped once the customer covers the new shipping cost.

Contact

Above The Norm LLC
6122 Sterling Ave
Raytown, MO 64133
United States
Email: support@abovethenorm.us