Privacy Policy

Last updated: October 30, 2026

Above The Norm LLC ("we", "us"), operates this website. This policy explains which personal details we gather, why we need them, and what control you have over them.

Information we collect

• Order information: your name, phone number, email, shipping and billing address, and the items you purchase.
• Payment information: card details go straight into a protected form run by our payment processor, which handles the charge. Your complete card number and security code are never saved on our systems.
• Communications: anything you send us by email or through our contact form.
• Device and usage data: basic information such as browser type, pages viewed and referring site, gathered by cookies and browser storage.

What we use it for

• To process, ship and support your orders, including sending order confirmations and tracking.
• To respond to your questions and requests.
• To prevent fraud and keep the site secure.
• To send marketing emails, only if you've opted in. You can unsubscribe at any time.
• To comply with legal, tax and accounting obligations.

How we share it

We never sell your personal data. The only outside companies that see it are the ones helping us run the store (payment processor, carriers, web hosting, email), and they get just what they need for that job. We'll also hand over information when the law requires it.

Cookies

Some cookies and browser storage are always on, because your bag and checkout depend on them. Analytics cookies, which show us how people use the site, only run if you allow them. On your first visit a banner asks you to pick "Accept all" or "Essential only", and your browser remembers the answer. To change it, clear this site's data in your browser. You can also block or remove cookies there, though some pages may stop working.

Keeping your data safe, and for how long

Pages on this site load over an encrypted (HTTPS) connection, and card payments run through a processor that meets the PCI-DSS security standard. Order records stay on file while tax and accounting rules need them. Anything else is deleted once it no longer serves the uses listed above.

Your rights

Write to support@abovethenorm.us to see, fix or erase the personal details we have on file for you, or to stop our marketing emails. Residents of California and some other places may have extra rights under local privacy laws, and we respect those too. Using any of these rights won't change how we treat you.

Children

This site is not directed to children under 13, and we do not knowingly collect their personal information.

Changes

We may update this policy from time to time. The date at the top shows when it was last changed.

Contact

Above The Norm LLC
6122 Sterling Ave
Raytown, MO 64133
United States
Email: support@abovethenorm.us